Briefly

Mr. Dejan Majkić is a young, energetic, and capable person, with a strong will and firm principles, aimed at constantly acquiring new knowledge and skills, able to adapt to teamwork. Excellent English speaking. The need for constant professional training and improvement is very apparent.

The goal to which I aspire

I want to welcome the GOODNESS and to snap the EVIL, to support helpful things and to pull out the rug from under our feet Harmful things, to humanely, and severally Equal incorporated into the basic principles of the authorities of the public and private sector and wider in the world ...

Lessons learned and knowledge

Since I work so far gained very useful experience and specific knowledge, and that I was a young and ambitious reject facing rapid and aggressive adoption of new knowledge and skills. I am able to be relatively easy to fit into the appropriate IT project that will allow me to continue learning and advancement in this very dynamic and interesting area, which is the principal economic sector 21st century.

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• Web programming, web design and administration (CMS Joomla! consultant, PHP / MySQL, Front Page, Dreamweaver, Flash),
• Training programs development,
• Forum moderator and administrator (www.phpbb.com), E-mail administrator (http://qmail.org),
• System Integration,
• Administration of databases: MS Access, MySQL, MS SQL,
• Working in the Microsoft Windows environment (MS DOS, Windows: 95, 98, 2000, XP, Vista, Windows 7, Server 2000/2003/2008),
• Working in an environment Lunux (Debian, CentOS, Ubuntu, SUSE),
• Manage Backup procedures,
• Management of the following systems:
  • System Planning and Resource Management Company (Enterprise Resource Planning),
  • System for Decision Support (Decision Support System),
  • Geographic Information Systems (GIS),
  • Marketing system implementation,
  • Audiotex system implementation,
  • Registrofon Computer Systems implementation,
  • HelpDesk systems implementation,
  • The system of personnel records (Human resource management information system),
  • Telecommunication Information Systems (TIS),
  • Customer Relationship Management System - CRM) ...
• IT Consulting: Consulting services entities on how to use information technology to meet their business objectives,
• LAN (Local Area Network) administration, managing user profiles,
• Active knowledge of MS Office (Word, Excel, PowerPoint, Access, Visio),
• E-mail management,
• Adobe Photoshop,
• CorelDraw,
• Video Editing,
• Recording and processing of voice prompts (VFEdit),
• Working with hardware (diagnosis, replacement parts, installation of operating systems and application software, printer maintenance),
• Skills transfer knowledge about the devices integrated information system,
• Software sales,
• Market surveys,
• Reporter and Editor on web portal
• The implementation process of public procurement of services in accordance with the Law on Public Procurement of Bosnia and Herzegovina (Official Gazette BiH, number 49/04),
• Marketing research,
• Editor and journalist on the web,
• Job analysis,
• Presentation and procurement skills,
• Public speaking,
• Time management,
• Training programs development,
• Slavic languages (Serbian/Bosnian/Croatian) mother tongue,
• English language:
  • 27th January 2010. Conversational English Course level 3 – Dialogos Centre (Certificate),
  • 2009. Conversational English Course level 3 Dialogos Centre (Certificate),
  • Upper-intermediate English course, DLC (Certificate),
  • Pre-intermediate English course, Studio 7 Agency Belgrade (Certificate),
  • Regular education (11 years),
    • Conversation: good, Reading: good, Writing: good
• German language
  • Beginner Course – Studio LINGUA in Banjaluka (Certificate)

I am pleased to offer you following IT services to assist you in your organisation:

• Agile leadership,
• Scrum Product Owner,
• Scrum Master,
• Software development,
• Busniness process improvement / reengineering
• Writing Software Reviews,
• IT support,
• System integration,
• Database administration: MS Access, MySQL, MSSQL, Oracle,
• Training programs development,
• IT CONSULTING:
  • Analysis of the organizations readiness to change
  • Development of strategy for IT development in the organization
  • ROI analysis (Analysis of return on investment)
  • GAP analysis
  • Risks analysis for the Project implementation
  • Feasibility Study for the Project implementation
  • Preparation of tender documents for the Project implementation
  • Analysis the correctness of the offered tender documents for Project implementation
  • Analysis the correctness of the proposed contract for Project implementation
  • Crating optimal software maintenance contract
  • Making optimal Plan of organizational flexibility
  • Making optimal Software support plan
  • Defining the optimal hardware resources ...
• Managing IT security systems (Encryption, Antivirus, Antispyware, Anti-phishing, Firewall...)
• Managing backup procedures,
• LAN (Local Area Network) administrating, Managing user portfolio,
• Working knowledge of Microsoft Office software (Word, Excel, PowerPoint, Access, Visio),
• WEB designe, programming and administration (CMS Joomla expert),
• Forum moderator and administrator (www.phpbb.com),
• E-mail administrator (http://qmail.org),
• Adobe Photoshop, CorelDraw and Video assemblage skills,
• Recording and processing of speaking prompts (VFEdit),
• Training users in use of application software of integrated information system,
• Offering service data and instructions at the Call Centre (Helpdesk),
• Software sales,
• Market surveys,
• Personal skills and knowledge transfer amongst B&H public procurement staff and officials,
• Reporter and Editor on web portal.
• If you need something not in this list, pelase let me know.

My name is Dejan Majkic. I was born on 01/29/1977. in Banja Luka, Republic of Srpska, B&H

Personal profile:

• Ability to set priorities for teamwork in a contest of Scrum framework,
• Sense of initiative, organization affiliation and sense of responsibility,
• Ability to perform work without direct supervision,
• The sense of tact, humor, and self-control,
• Possession of enthusiasm and positive energy,
• Driving license category "B"
• Married, father of two children,
• Sports: Tennis, Cycling,
• Hobbies: Playing guitar (finished music school) and singing, long walks,
• Positive experiences in teamwork,
• The desire for constant improvement and acquisition of new knowledge

PROFESSIONAL DEVELOPMENT

Professional training for me has a special significance, given that autonomy and EU integration processes create the need for the state to empower and strengthen their capacities in new sectors and new areas.

The environment in which we operate has changed significantly in comparison with the previous period. Changes are not felt just at the political level, but also include organizations and influence the daily work of all segments of the system in the state.

Ability to set priorities and to work in a team
A team or group is two or more people who are connected and work together to meet set goals. Teamwork is essential because all team members share a common goal, jointly engaged to often influence each other.

They also define themselves as members belonging to that group and they feel they are useful to the group.

TACTFUL, GOOD SENSE OF HUMOUR, GOOD SELF-CONTROL

They say that I have a good sense of humor, but of course, that humor is known only to a very close circle of people. I love healthy humor, when I say healthy, I think the one without irony and sarcasm.

Because I think a lot of people really have such humor in themselves and that's what I do not like.

I do not understand it. A few people in my life know how to properly qualify the humor and make me laugh to tears.

I love being in the circle of such people because that cuts all the stress out of me.

It's a pity that we don't have more such people.

POSSESSION OF ENTHUSIASM AND POSITIVE ENERGY

Being a professional dedicated to work means skills to isolate and treat each meeting with business partners separately, NOT ALLOWING negative experiences from the past to ruin future relationships.

I do not accept that successes or failures of the past affect my current job performance.

When it comes to customer service, I live exclusively in the present. If I manage to recognize a situation over which I have no control, I will try to master it and at the emotional level.

Accepting what will inevitably come I, in fact, make a real conscious choice on how I will react in an imminent situation.

Enthusiasm is positive energy and investment of considerable efforts with an aim to achieve my goals.

Choosing to have a positive attitude toward the world, I choose to enjoy my work and contacts with internal and external customers.

Photo Gallery

My Certificates

Press Clipping

In Public administration

• CURRENT:
  • Job Title: Assistant Director - CIO @ Tax administration of Republic of Srpska - Ministry of Finance
  • Job description:
    • Responsible for the development of ICT in the Tax Administration of the Republic of Srpska.
    • Preparing a strategic plan for the implementation of an integrated information system and is responsible for the execution of that plan.
    • Organizes tasks on defining standards for hardware and software, research and development of IIS.
    • Proposes to use funds provided for the annual budget intended for the permanent and special costs of maintaining IIS development projects and training of personnel.
    • Decides on the deployment of ICT equipment.
    • Performs the most complex tasks within the scope of the Sector.
    • Performs other duties as requested by the general manager of the Tax Administration of the Republic of Srpska.
• PREVIOUS 1:
  • Job Title: Head of the Central Personal Database Department: Republic of Srpska Government - Civil Service Agency of the Republic of Srpska
  • Job description:
    • Managing of Department,
    • Integrates and directs the work flow of Department,
    • Responsible for timely, lawful and proper performance of the activities within the Department,
    • Responsible for task assignment to the perpetrators,
    • Performing the most complex activities within the scope of the Department,
    • Perform other activities on behalf of general manager.
• PREVIOUS 2:
• Job Title: Senior Associate for Supervision and Control of Central Personal Database: Civil Service Agency of the Republic of Srpska
• Job description:
  • Implementing, Supervision and Control of Central Personal Database,
  • Civil Service Certified Trainer,
  • Databases, Information System and Web site implementation,
  • Projectiong, maintaining and securing CSA LAN network,
  • Forum moderator,
  • IT consalting.

Outside Public Administration

• Cheaf of team for creating of project documentation in project of Transfer of Optical System along the Railroad Corridor (Logos-link Company, 9 months period),
• Enterprise Resource Planning System Administrator : Logos-tel Company (Computer Telephony and Business Information Systems, 24 months period),
• IT specialist at State Company Telekom Information System (MTEL, 14 months period)
• Market Surveys : Partner Marketing Agency (6 months period)

Training and courses

• 9th March 2017  Seminar: Facebook and Instagram PRO, Zagreb,  Croatia, Organizer: Milan Maglov
• 15.12.2014. Workshop: "Strategies to Transform Ageing IT Systems", Organizer: Intra-European Organisation of Tax Administrations (IOTA) - Budapest - Hungary
•  28.03.2014. Workshop: "BUSINESS NEGOTIATIONS", Organizer: Center for Education "PROEDUCA" Trainer: Robert Licen (Certificate),
• 11.11.-22.11.13. Course: Chief Information Officer Programme on the Strategic Management of IT Organizer: Singapore e-Government Leadership Centre : National University of Singapore (2 Certificates),
• 06.11.2013. Course: Change and crisis management Organizer: Center for Education "PROEDUCA" Trainer: Robert Licen (Certificate),
• 15/05/2013. Participation in the business forum "Family business" Organizer: Center for Education "PROEDUCA" Content Forum and Lecturers: Leonardo Peklar - Key challenges for family businesses, Bojan Radun, Nectar company, PhD Andrej Grubisic - Sale or further investment in the family business, MA Natalija Pekic - Engagement of external managers in family businesses, MA Rober Ličen - What managers of family businesses should do in times of crisis and recession. (Certificate),
• 06/27/11 to 07/01/11 Name of the training: Developing web applications using Oracle XE and Apex Technologies Content: Understanding the Oracle XE and Oracle Apex concept, Installing Oracle XE, Oracle APEX and Oracle Client 10g - Enterprise Manager, Presentation of the components of Oracle Apex 4.0, Interaction with Oracle XE database using Oracle Enterprise Manager, Working with Oracle attributes (tables, views, triggers, etc.), Importing database schema, Creating a Workspace and Workspace administrator's orders, Developing Web applications using Oracle Apex tools, create interactive report for displaying data, Creating the application form, working with pages and regions, adding elements (items, buttons, LOV’s, etc.) on site, Validation of data, work with customer orders, Security and defining access rights to certain parts of the application, depending on user privileges, developing authorization Schema, Backup the database and applications, restore the database and applications. Trainer: Predrag Nagraisalovic (Certificate),
• November 15 to November 17, 2010. Name of training: Linux & FOSS Content: virtualization, emulation, Hipervituelizacija (VMWare, Xen, virtual box), the Linux operating system distributions, install Linux, Introduction to GNOME, Introduction to Linux commands, user accounts, property relations and rights of access, SSH, Remote administration, Webmin, Istal. and Config. Mysql-server, Apache web server, distance learning, distance education, distance learning system Moodle, Joomla. Lecturer: Njegoš Railić BA. Ing. (Certificate),
• 23.06.-24.06.10. Name of training: Training on performance management in the Government of the Republic of Srpska. Content: The importance of performance management in public administration, the purpose and object of evaluation, operations Describing jobs and work goals, methodological difficulties in the evaluation process, talk about the rating and ranking methods, the ranking of performance, methods of overcoming subjectivity ...Speakers: Adérito Alain Sanches, Alexander Rebranović. (Certificate),
• 19.05.-21.05.10. Name of training: Web services, security, Web applications and Web services, and PKI. Content: PKI (WEB SERVICES: Business Integration, SOA, Styles, development and consumption. WEB APPLICATION SECURITY: Attacks on web applications, SQL Injection, XSS attacks. PKI: symmetric and asymmetric cryptographic algoritimi, hashing functions, digital signatures, digital certificates and PKI), Lecturer: PhD Zoran Djuric (Certificate),
• June 10 to June 14, 2009. Training for administrators of the Information System for human resources management in administrative bodies (HRMIS) (developer, self services, portal, exams) Technologica - Bulgaria Speakers: Almir Numanovic, Slavica Stojna (Certificate),
• October 9 to October 17, 2008. Training for IT human resource management in administrative bodies (HRMIS) - All modules (Personnel, structure, assessment, training, leave, professional examination, Self Service) - Technologic - Bulgaria - Speakers: Almir Numanovic, Slavica Stojna (Certificate),
• October 28 to November 21, 2008. Management of information technology in the public sector - Malaysia - (IT initiatives, IT security, the national IT strategy, IS Strategic Planning, E-learning, project management, IT research industry, e-government system, knowledge management, Open Source Policy and Implementation ) - Intan (National Institute of Public Administration) (Certificate),
• 22-23.09.08. Preparation-writing projects for obtaining grants for cross-border cooperation, CBIB - Cross Border Institution Building (cross-border partnerships, preparing for a public invitation, Application Pack, the logical framework approach, stakeholders, problem analysis, intervention logic, indicators, budget, activities, analysis) (Certificate),
• 11.09.2008. Effective management of meetings, (preparation of meetings, planning their own role, taking out the sound conclusions, understanding group dynamics of the meeting, control and progress meetings, monitoring meetings and taking appropriate action) (Certificate) Speaker: Clement De Souza, National School of Administration in the UK, Training for instructors in the state administration, the National School of Administration in the UK (design training needs analysis for training, presentation skills, evaluation of training, facilitation skills, etc.) (Certificate),
• ECDL Core (all 7 modules) (The European Computer Driving License) (certificate),
• United Nations (UNPAN - Public Administration Network) E-GOVERNMENT (Certificate),
• Time Management Training, National School of Administration in the UK (Certificate),
• Microsoft Training: Implementation of MS SQL Server 2005 database - IT Professional (Certificate),
• Job Analysis Training, UNDP (Certificate),
• EU Training (European Union for specialists), UNDP (Certificate),
• Business Interview Skills Training, DFID (Certificate),
• Professional examination for work in the government, (the constitutional system of BiH, RS, Fundamentals of systems of governance BiH / RS, administrative procedure and administrative dispute, Principles of labor relations, office operations in the organs of administration, financing of the institutions of BiH, RS, Principles of European Integration ) (Certificate),
• Training, integration and user training for systems with computer telephony, Logos-tel (Certificate),
• Training: Designing and implementing computer networks, Amber software (Certificate),
• Microsoft Course: Computer Networks and Administration, Logos-link company (Certificate),
• Microsoft Course: Active Directory Logos-link company (Certificate),
• Training: database programming in MS Access, Logos-tel (Certificate).

Study Visits

• Attendance at the "Mobility Day 2013" conference - Zagreb, 2013.
• Attendance at the SAP Forum in Belgrade under the slogan "Experience the future of business," Serbia 2013.
• Attendance at the world's leading high-tech event showcasing digital IT and telecommunications solutions CeBIT, Hannover, Germany, 2013.
• Attendance at the IOTA conference - Topic: Innovative Approaches to Managing Business Processes within Tax Administrations, Vienna, Austria, 2012.
• Study visit to SAP central: Workshop at Walldorf, Germany, 2012.
• Attendance at the Microsoft conference: MS Sinergy “Moving up” in Belgrade, Serbia, 2012.
• Team member from B&H at DebConf10 in New York City, USA, 2010.
• Study visits to Cyber Security Malaysia, 2008.
• Data Center Management MAMPU, 2008.
• Road Transport Department, 2008.
• Telekom Malaysia, 2008.
• Immigration Department, 2008.
• University Technology Malaysia, 2008.
• Distribucija vode i gasa Malaysia, 2008.
• Tanjug Pelepas Port, Johor.) in Malaysia – Kuala Lumpur, 2008.
• Study visit to National School of Government in United Kingdom (training of trainers), 2007.
• Study visit to Slovenian Ministry of Public Administration and Administration Academy (Ljubljana), 2007.

Commendations & Awards

• Laud for achievement in information system implementation for a commercial company (Logos-tel).
• Reward for good work - Telecom of the Republic of Srpska (participation in sports at Jahorina - sports disciplines: the withdrawal of the rope)

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